Terms of Service

Effective Date: March 1, 2024

Last Updated: July 13, 2025

1. Acceptance of Terms

Welcome to Sky Safety Solutions LLC ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at https://skysafetysolutions.com, our Hangar web application at https://hangar.skysafetysolutions.com, and any related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Sky Safety Solutions provides aviation safety and training services, including:

  • Aircraft documentation and manual management
  • Training course delivery and progress tracking
  • Organization and team collaboration tools
  • File sharing and document storage
  • Compliance and regulatory support
  • Integration with third-party training platforms

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you must create an account by providing:

  • Accurate and current personal information
  • A valid email address
  • Professional credentials (pilot certificate number, if applicable)
  • Organization information

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We may suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may delete your account at any time through your account settings.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree to:

  • Provide accurate and truthful information
  • Use the Services for legitimate business and training purposes
  • Respect the intellectual property rights of others
  • Comply with all applicable laws and regulations

4.2 Prohibited Activities

You agree not to:

  • Upload, share, or distribute illegal, harmful, or offensive content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated systems (bots, scrapers) to access our Services
  • Interfere with or disrupt the operation of our Services
  • Impersonate any person or entity
  • Share false or misleading information
  • Violate any applicable aviation safety regulations

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of content you upload to our Services ("Your Content"). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and distribute Your Content solely for the purpose of providing our Services.

5.2 Our Content

Our Services and all content, features, and functionality are owned by Sky Safety Solutions LLC and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our content without our written permission.

5.3 Third-Party Content

Our Services may include content from third parties, including training materials from TalentLMS. Such content is subject to the terms and conditions of the respective third parties.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Payment and Billing

7.1 Fees

Certain features of our Services may require payment of fees. All fees are non-refundable unless otherwise specified. We reserve the right to change our fees at any time with 30 days' notice.

7.2 Payment Processing

Payments are processed by third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method for all fees incurred.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

We strive to provide reliable Services, but we do not guarantee that our Services will be available 100% of the time or free from errors, viruses, or other harmful components.

8.2 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKY SAFETY SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.

8.4 Aviation Safety Disclaimer

While our Services are designed to support aviation safety and training, they are not a substitute for proper training, certification, or compliance with applicable aviation regulations. Users are responsible for ensuring compliance with all applicable safety requirements.

9. Indemnification

You agree to indemnify, defend, and hold harmless Sky Safety Solutions LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our Services or violation of these Terms.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our Services will cease immediately.

Sections that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

11.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or our Services will be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration will be conducted in Delaware.

11.3 Class Action Waiver

You agree that any arbitration or legal proceeding will be conducted on an individual basis and not as part of a class action, collective action, or representative proceeding.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after changes become effective constitutes acceptance of the updated Terms.

13. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sky Safety Solutions LLC regarding our Services and supersede all prior agreements and understandings.

14. Contact Information

If you have questions about these Terms, please contact us:

Sky Safety Solutions LLC

Legal Department

16192 Coastal Highway

Lewes, Delaware 19958

USA

Email: contact@skysafetysolutions.com

General Support: support@skysafetysolutions.com

These Terms of Service are effective as of March 1, 2024 and apply to all use of Sky Safety Solutions LLC services.

© 2025 Sky Safety Solutions LLC. All rights reserved.